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Monday, June 8, 2009

see anything wrong??

No, not that the top drawer is missing. No, not the squiggly line on the beadboard (I'll address that at the end of this post), though that is wrong too! Look closely... see it??? The faucet spouts are two different sizes...go figure. There was an inch difference between the two. Ah, the fun little surprises of a remodel!!

These little lovelies in the master bath are Rohl's Country Bath Collection Hex Spout Widespread faucets. I purchased them along with my Shaw sink and my Perrin & Rowe kitchen faucet on ebay. They are all "firsts" and I saved a lot of money by buying on ebay. I just happened to purchase everything (because they aways had the best price) from a company called Buy Aggressive. I have nothing but rave reviews for Leo and Peter of this company.

When I first received my pair of faucets one of the spouts had a deep scratch defect in it. Leo assured me he would "take care of everything," which he did. He sent me a pre-paid shipping label to return the damaged faucet, and then sent me out a replacement. New faucet arrived and was perfect, so plumbers installed them both. Several days later I realized something was off! I finally figured out that the faucets were two different sizes (the cross handles are the same size, so go figure.)

I had already left positive feedback on ebay for the purchase, so in theory Leo/Peter could have said "Sorry" and left it at that, but they didn't. They again told me they would "take care of everything" and sent me, not one, but two new faucets so I could be assured of getting them both the right size this time. They sent me two (un-paid for) faucets trusting that once my plumber changed them out I would send back the two mis-sized faucets; again, with pre-paid return labels. In my book that's great customer service! So, if you're in need of any faucets or sinks, check them out on ebay!

I know a lot of people are leery of buying on ebay, much less large ticket items, but I have always (knock on wood) had really good experiences. I was only stiffed once for a $3.99 DVD!

p.s. please don't ask about the squiggly line of silicone caulking on the beadboard from where (with only minutes before it set-up for eternity) Dan was able to pry off the marble backsplash after our knuckle-head plumbers were told by our bigger knuckle-head CG to install it (evidently with a whole tube of caulking.) The top edge that butted up to the beadboard hadn't been finished out and it had a very jagged edge and we were going to take it back to the stone fabricators; the plumbers, of course, thought it looked perfectly fine. If you've ever tried to remove silicone caulking then you know it is virtually impossible... it took Dan about two weeks to finally get most of the squiggly line off! Marble installers were back to the house this past week and it is now finished, installed properly with only a few "dots" of silicone and is beautiful! Photos to follow!


  1. OMG - that is great customer service....I'm not saying that it isn't a huge pain in the butt - but at least they are taking care of business.

    I hope things are coming together for you and look forward to each update.

  2. Ummm. I didn't soak in anything after the see anything wrong? title.

    As I'm reading, I'm mumbling...yeah I SURE see sumthin' wrong alright...It's not MY house.

    mumble mumble, growl, expletive.

    There....all better. Now,let me start reading your post ALL over again. With my happy face on :)

  3. Hi Mary! Yes, a pain in the boo-tay, but really great customer service makes up for it!

    Linda- Who are you trying to kid here Missy?!! Don't forget I've seen 'some' of your fabulous Florida home.... !!

    thanks for visiting and commenting girls!!

  4. I am so glad I found your blog - thanks for the comment!

    I thought your perspective on light was very interesting. I am looking for either a house or a lot, and I am starting to pay close attention to the directional exposure. There was one house I liked, and the owner said how much she liked the morning sun streaming in through the windows. However, she also admitted that the sun is pretty bright and she ended up having to get shades as it is so bright in the morning! Her kitchen faces east. I decided against the house for other reasons (the foundation is 'weeping'), but it made me think!

    I have found a lot that I really like, but it has the same exposure - the main rooms of the house would face east.

    The book I referenced in my post - Pattern Language - recommends that the private rooms of a house face south. They also like for the bedrooms to face east - they think it is best for human disposition to be woken with the sun (they also note that many disagree with them on this point). My architect likes to have the kitchen face east because he likes for it to have morning light. So many things to think about!

  5. P.S. - thanks for the tip on the kitchen supplies! I can't wait to read the rest of your blog and get a background on the home project that you are tackling.

  6. Joan: I sincerely hope that this is the end of your construction issues. My wish for you is to be able to exhale and enjoy your home.

  7. Well, that's pretty wild about the differing faucet sizes. Isn't it funny how you know something is wrong, keep coming back to it, and then it hits you over the head? How terrific that they replaced them.

    Not shocked at all about the plumbers/GC and the marble, bead board and silicone. But, you got it fixed, so that's one item you won't have to think about anymore.

    Now, about our mutual love of camo spray paint. More people read your blog than mine, so as a public service to the nation, I think an entire entry on the value of camo paint is in order. Of course, there will be the risk of rampant de-uglifying of streetscapes across America. That's something we'll all just have to live with!

  8. Oh Joan, I tried my best, but just couldn't suppress a laugh (one only I promise!). Oh & at least 5 shakes of the head as I progressed down the post. I just love the Buy Aggressive name - totally brilliant! Great customer service - a big high five for those boys.
    Millie ^_^

  9. Thanks for the referal. I may give Buy Aggressive a try for our faucet needs.

  10. I finally looked at some of your photos of the house and it's beautiful!

  11. I am sure you're asking yourself "when will this ever end???".

  12. Thanks for stopping my my little ole blog today. I just had the best time flipping through yours. Lots of great ideas from a beautiful home you are creating. Heidi

  13. I love hearing that mistakes get rectified and with the minimum of fuss - it is so often not like that. The bathroom must be looking wonderful now, xv.

  14. The exact thing happened to us! But when they pulled off the marble backsplash, it broke into several pieces so they had to make a new one. Also, our entire marble countertop had been glued down in the wrong place AND that too had to be removed after glue had been applied. But thankfully, it came off in one piece : + Like yours, it all turned out in the end but I can relate to the roundabout way to get there! : )

  15. Oh what wonderful customer service Joan! Your bathroom is just beautiful. I love your mantle in the above post. I am going to gain so much inspiration from your heavenly place as I start to turn mine into a home too. I am back on a fast internet connection so I will visit daily. Yey! see you tomorrow! A-M xx

  16. so beautiful!!!!! love the mantel, your things, your bathroom - just beautiful - all of it, even the mistakes! ha!!! those faucets are wonderful.

  17. Love you mantel display, especially the sealife theme. And you found the coral fan in Maine..., in store? Or the beach? How great to have all these fireplaces to. I live in New England also, no fireplace though.


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